1. Booking

Our products and services are not booked until a deposit has been received. If you would like to save your date with us we accept a £150 non-refundable deposit which will be deducted from your final invoice. To confirm the hire of your decoration items we require a non-refundable deposit of 50% of the total hire charge which is payable when submitting the booking form. Once the deposit has been received we will contact you to confirm your booking in writing. The final balance is due six weeks before your event unless agreed otherwise.

  1. Hire Period

Hire charges are calculated based on ‘one day’ events, beginning at 9am on the day of the event and ending at 9am on the day following the event. Extra time may be arranged but will be added to your invoice or deducted from your security deposit where appropriate. Should you wish for a longer hire period please get in touch to discuss extended rates.

  1. Responsibility

All items supplied to you on a hire basis remain the sole property of Inspired Events Ltd registered to 51 Station Road, Marston Green, Birmingham, B37 7BA or an associated third party. During the hire period (see 2) all hire items are the responsibility of the hirer (you) and not the responsibility of your venue or event planner. We ask that you communicate with your venue to ensure the security of all hire items in your absence. Inspired Events provides all items for hire in good working order and these items must be returned in the same condition that which they were supplied.

  1. Public Liability Insurance

Inspired Events Ltd is fully insured up to the value of £2 million. We can provide a copy of our insurance policy certificate to you or your venue, please email us for more information on why you might need this.

  1. Silk Flower Walls

The hire price of our silk flower walls includes full set up and breakdown. Due to the structure of our flower walls we respectfully ask that they are not moved or taken down by anybody other than an employee of Inspired Events Ltd to avoid damage. We pride ourselves on providing luxury products, therefore any silk flowers missing from the wall or any other arrangements will be treated as a loss/theft and will be deducted from the damage deposit (see 8).

  1. Cancellation/Amendments

In the event of a cancellation your deposit is non-refundable and will therefore be retained. Should you need to change the date of your event we will endeavour to provide the items you require for your new date, however we cannot be held responsible if this is not possible and the deposit is retained. We recommend that you purchase wedding/event insurance to cover any losses in the event of cancellation.

  1. Delivery/Collection

Delivery and collection is not included in our hire charges and will be calculated upon booking. If we are hiring to you on a ‘dry hire’ basis it is very important that all items are checked as soon as they are received. Any damages must be reported to us within 2 hours of the delivery.

  1. Security/Damages Deposit

All bookings are subject to a damages deposit up to the value of 30% of the total bill which is due 1 week before the date of your event. This will be refunded in full within 3 working days after your event minus any charges for damage, vandalism, missing items, and/or additional hire time other than that which has been previously agreed. If the amount exceeds the value of the damages deposit a supplementary invoice will be issued for immediate payment. Should you wish to receive a full breakdown of replacement charges before you make your booking please contact us.

  1. Photography

Inspired Events Ltd reserves the right to use any photography of our products and services taken during the hire period. Any photography will be used for promotional purposes on our website and/or social media. If you have any objections to this please let us know in writing prior to your event.